Shipping, Cancel and Returns Policy

Free shipping is eligible for all orders above Rs.750. A shipping charge of Rs. 30 will be charged for all orders between Rs.500 and Rs.750. The minimum delivery timeline is 6 hours and the maximum delivery timeline is 9 hours. Shipping will be done as per the delivery schedule selected by the customer.

We have a "no questions asked to return at delivery and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the products delivered. We will take the returned product back with us and issue a credit note for the value of the returned products which will be credited to your wallet account on Chantai.in. This can be used to pay for your subsequent shopping bills.

Acceptance of returns & refund post-delivery is subject to a satisfactory inspection by our customer service team. Please get in touch with us via self-service on the Chantai.in website or call on +91-9629803742 for any such requests.

Note: As a Covid-19 safety and hygiene measure, we will not pick up any goods post-delivery. We request all our members to thoroughly check the products at the time of delivery.

Cancellation Policy comes under the Terms and Conditions Page in chantai.in

1. You can cancel the order before three hours, from the order placement with free of a cancellation charge, however after three hours cancellation will attract the cancellation charges, you can refer to the cancellation charges while canceling the orders.

2. The request for cancellation of the order can be made by canceling the order from the 'Orders' section under "My Account" by using the order tracking number, or by calling our customer care number, or any other method, as may be intimated by Chantai.in to you from time to time.

3. On the receipt of the order cancellation request, your order will be canceled with immediate effect, and the refund process will be initiated within 24 hours of confirmation of cancellation.